Hotel Broadway Darjeeling
Category: Mid Range
Located conveniently close to the Clock Tower and 5 minutes walk from the Mall, Broadway is a nice mid priced hotel in Darjeeling offering good value for money. I have stayed in the hotel for several nights and dined here as well.
I had even tried out different rooms to understand the level of consistency in comfort and amenities offered by the hotel. I was pleasantly surprised that this family run hotel, meets and even exceeds what it promises.
From the traffic police stand below Keventer's, as you walk a few yards along Gandhi Road, there is a steep uphill narrow road to the left.
This is is Cooch Behar road and the hotel is barely 100 yards away. But this 1 minute walk can be quite cumbersome for the elderly people.
However a taxi can come right up to the hotel. But even from the road level, you will need to climb a steep flight of stairs (some 20 steps or so) to reach the reception.
If this small exercise is acceptable to you, then rest of the stay is likely to be quite excellent for the money you pay.
Hotel Broadway opened in the early 1960s when it had only two rooms and over the years has expanded to 20 rooms, all quite nicely done up and most with wooden finish.
As you enter the small reception area, Amit Khatri, the owner himself and a friendly man is likely to welcome you.
Reception, Broadway Hotel, Darjeeling
Amit is usually there at the front desk during the day time. It was his father who had initially set up the hotel. Not long ago, his father too could be seen at the front desk during the morning hours.
Amit and his family stay further up on Zakir Hussain road (about 10-15 minute uphill walk) and on the top floor of Hotel Broadway Annex
which is also owned by them.
There is a small seating area at the reception. While there are couple of rooms at the reception level, most of the rooms are on the upper floors. There are three floors above the reception. My first stay was at room no. 5 which is at the first floor.
Room No. 5, Broadway Darjeeling
The room walls including the floor and ceiling were completely wooden paneled. When I asked Amit about what kind of wood is that, he said it's Dhupi or locally known as Christmas tree wood.
The ceiling was very nicely designed with slanted wooden panels giving a heritage cottage like feel. It had a nice wooden cupboard with good space and lots of hangers.
The room had a queen bed. There were double quilts provided and you really don't need any more coverings to keep yourself warm at night. Of course they provide room heaters (blowers or the ones with coils) at an extra charge if you so need.
Room No. 6, Broadway Darjeeling
There is a TV with a remote in all rooms. Well I didn't find a remote in the second room where I spent the last few nights. But that didn't really matter for me.
TVs work fine with all the standard satellite channels. There are couple of cushioned chairs kept in the corner of the room with a low table. This is where you can have your tea and relax.
Bathrooms are of western style and moderately well maintained. There is a separate tap for hot water. However like all other budget hotels in Darjeeling, the geyser works for 3 hours in the morning (6-9am). On request, they switch on the geyser even at other time.
So there is no real issue here with hot water. The only thing you wish is that the hot water was also available at the wash basin. You will need to use a bucket and a mug to get around the problem.
Some rooms in the front have balconies. Out of them few have private balconies and the others have shared ones. And few select rooms have nice views of the mountain range. From most of the other rooms, there is not much view.
I could however see the Cooch Behar road next to my room. In the morning I used to often wake up with the noise of the school children coming down the road or by that of a passing milk van.
Otherwise being a little off the main road, there is not much noise to disturb you. No, there is actually another source of noise.
At around 3:30am, you are likely to wake by big noise of doors shutting in the other rooms. Then you know that your fellow guests are heading for Tiger Hill
to see the sunrise.
My experience with the second room (#6) was also similar. It had a bigger space. But strangely there was no cupboard. So I had to keep all my stuff on the chair or the floor.
However these are standard rooms that are offered for double or single occupancy. The family rooms are much larger and can accommodate up to four persons with extra beds.
A Family Room, Broadway Darjeeling
In several occasions I had taken my breakfast and other meals in the room. To my pleasant surprise, I found that the room service in the hotel is really nice. Someone would have given some good training to the waiters about sense of timing.
When I asked for my breakfast at 8am, it came exactly at 8. Most waiters seem to be Bengalis. They may not look professional by their appearance, however did the job quite nicely.
The restaurant is located at the reception level and just before the staircase that leads to upper floors. Although it looks simple, the food served is quite nice and comes in good portions. It serves mainly Indian and Chinese dishes.
Restaurant, Broadway Darjeeling
I personally like the non-veg chicken thali which comes with steaming rice, five chapatis (or tawa rotis), good portion of chicken, a vegetable curry or sabji, papad and salad. I must say that the price is quite reasonable.
Another favorite of mine here is the khichri (prepared with rice and pulses) with fried fish. The khichri prepared in Bengali style is delicious - it was optimally prepared, not too dry neither too watery.
This is one of the few restaurants in Darjeeling which prepares Bengali dishes including fish curry. However, you will need to order them in advance.
Amit mentioned that Khichri and fried fish at the Broadway is a top favorite of Anjan Dutta, a well known Bengali musician and film director, who did his schooling here and keeps coming back to the hill town.
Many tour operators from Kolkata who bring groups of Bengalis to Darjeeling, prefer this hotel for its location, nice room amenities and the food.
With Amit Khatri (he is on the right)
Some of the key amenities and offerings of Broadway includes:
They run a generator when the power goes off. It supports a small tube light in the room which is good enough to keep the room illuminated. However if the power goes off after 10pm at night, you will need to light candles that are provided in the rooms. So using toilets late at night can be a problem unless you carry a torch.
Intercom phones in all rooms for calling reception or room service
Doctor available on call
Hotel offers laundry service
Heater is provided at extra cost
An in-house restaurant offering Indian and Chinese cuisine
They accept credit cards
They can organize treks and local tours
They can organize airport pickup and drop
The hotel can organize car park if necessary
Rates provided by booking.com
Location and Contacts
Hotel Broadway is located right next to the BSNL Telephone Exchange building on Cooch Behar Road. From the Clock Tower, it's 1 minute walking distance.
You will need to take a sharp left turn from Gandhi road and walk uphill for some 100 yards or so. The Chowrasta Mall is some 5-6 minutes walk from Broadway Hotel.
Hotel Broadway Address:
4, Cooch Behar Road, Darjeeling – 734101, India
Phone: 097330-22208, 0354-2253248, 0354-2256270
Sandip Roy (June 2023)
I stayed here from 12th March to 15th March with my family (1.5 year's child). My experience was awesome. We booked a deluxe room on the top but two senior people with us. So after one day we change our room and shifted to 2nd floor.
Hotel owner Amit ji had given permission to my wife to use their kitchen and cook for my 1.5 years baby. The behavior of the hotel staff was great, service was great, facilities was great, 24*7 hot water available in washroom.
And The hotel Owner Amit ji is a very nice person and his happy to help with a smile... attitude is really Appreciable. If I go there in near future, I will always choose Hotel Broadway.
Tamal Seal (January 2017)
Stayed in Hotel Broadway, Darjeeling with my wife from 15th January, 2017 to 18th January, 2017. While having a conversation on booking the hotel with Mr. Amit Khatri (owner of the hotel) I clearly mentioned good view room, attached bathroom, Heating arrangement, hot & cold water supply, close to Mall, accessible by taxi and taxi stand near by and to my surprise all the commitment made by him prior booking the hotel were 100% kept.
I am totally satisfied with the hotel facility and the room. I stayed at room number 16 which is at the top floor, and trust me readers if you want to book hotel Broadway you can specifically ask for this room and you will not be dissatisfied. If you find the room is booked then you can ask for room number 19 that is equally good.