Darjeeling Tourist Information Centers
There are several tourist or visitors information centers that exist in Darjeeling and other places in India, and provide information about Darjeeling as well as lodge booking assistance.
There are ones that are run by GTA (Gorkhaland Territorial Administration), an administrative body of the Darjeeling hills. The others are run by the West Bengal Tourist Development Corporation (an organization of WB state tourism department) and some by Government of India.
Tourist Information Center, Darjeeling
In general, the centers that are run by GTA are able to provide more detailed information about Darjeeling and nearby places because they specialize only in Darjeeling district.
Some of them also take bookings for GTA run accommodations including the lodges and trekkers huts in Darjeeling area. However, a GTA Tourism Center can book only those GTA lodges or trekkers huts that are designated for it, and not all.
West Bengal state tourism operated centers provide information not only about Darjeeling area, but other destinations in the state as well. From these centers, you can also do bookings for the state run tourist lodges in Darjeeling area. You can collect tourism brochures of Darjeeling and other state destinations from here.
The tourist centers run by the Government of India can also provide information about Darjeeling, although at a broad level because their coverage is the whole of India. You can also get brochures on Darjeeling from these centers. However they do not offer any lodge booking assistance.
Below you will find the information & lodge booking centers by location, their address, contact info and their offerings.
GTA Tourism Centers in Darjeeling area
GTA Tourist Information Centre
Nehru Road, at the entrance to the Chowrasta Mall
This is the main tourist information center in Darjeeling. It's located on Nehru Road right below the Pine Ridge Hotel at the road level and just before entry to the Mall.
There is a tourism desk here manned by a staff. You will get free tourism brochures that provide basic information about the tourist places in and around Darjeeling.
You can also get booking assistance for the GTA lodges in Darjeeling area.
Silver Fir
Deputy Director of Tourism, GTA
Silver Fir Building, Bhanu Sarani (Mall Road), Darjeeling - 734101
Phone: (0354) 2254879 / 2255351
It's located on Mall Road (west) and on the left. This is actually a three-storied building and the top floor (located at the road level) is designed like a chalet with glass panes and wooden frames and having a triangular roof.
You can walk in from the Mall road. This used to be the main Tourist Information Center of Darjeeling before the tourism center was moved to the space at the entry to the mall on Nehru Road. It is now only a local cafe serving tea, coffee and snacks.
The top floor houses the Cafe with 22 seats. The top floor has a direct access from the Mall Road (West) that originates from Chowrasta (Mall) and circles around the Observatory Hill.
Tourist Information Center, Bhanu Sarani, Darjeeling
The cafe serves Darjeeling Tea grown by small growers in Darjeeling hill and coffee made from the beans grown in Kalimpong. You can also get freshly baked orange pastries and other snack items like cookies, cake, sandwich, burger, pakora, momos etc.
There used to be a Souvenir Desk here selling locally made handicraft items, as well as Darjeeling tea and coffee packets, avocado jams etc.
The center once organized regular sightseeing tours of Darjeeling and day trips during the high tourist season. However nowadays it only provides tourism information and brochures etc. You can also make GTA lodge reservations from here.
This center was destroyed twice in fire during the Gorkhaland movement (the last time being in 2017) and has been rebuilt twice. The final renovation and reopening of the center along with the cafe took place in October 5, 2021. The lower two floors accommodate the office of the assistant director of tourism and the state regional tourism office.
Tourist Information Center, Laden-La Road
Located at Laden-La Road, at the new car park. Walk down the Laden-La road from the Gandhi Road Police Point and you will find the place.
Phone: (0354) 2256683
Tourist Information Center
Darjeeling Railway Station
Reception Center
Damber Chowk, Kalimpong
Phone: (03552) 257992
Tourist Information Center
Pradhan Nagar, Opposite Mainak Tourist Lodge
Hill Cart Road Siliguri. Cell: 9434007080
GTA Tourism Centers at Kolkata
GTA Tourism, Gorkha Bhavan, Salt Lake
Offers GTA Lodge Booking service & Information
No. DD28, Sector 1, Salt Lake City, Kolkata - 700064
Gorkha Bhavan is located opposite the City Center Mall.
Mobile: (+91) 99031 74047, Landline: 033 - 23377534
GTA Tourism Desk in ITDC Office X Closed and moved to Salt Lake
4 Shakespeare Sarani, Kolkata - 700071
Phone: (033)2282-1715, 2282-5813, 2282-1402
West Bengal Tourism Centers at Darjeeling
Tourist Bureau
1, Nehru Road, Darjeeling - 734101
Phone: (0354) 2254102, 2254050
Tele Fax: 0354-2254102
As you enter the Mall through Nehru Road, the West Bengal run Tourist Bureau is in the large building on the right and next to the fountain. This is the same building where the Bellevue Hotel and Air India office are located. A board in front says "TOURIST BUREAU". This center also organizes sightseeing tours during the high tourist season.
Darjeeling Tourist Bureau
West Bengal Tourism Centers at Kolkata
West Bengal Tourism Center
Offers information & WB State Lodge Reservation service
Located opposite to BBD Bag minibus stand in Dalhousie
3/2 B.B.D. Bag (East), Kolkata - 700001
033 - 22436440, 22488271
This is the main tourism center in Kolkata run by West Bengal State Government. Other than getting information, you can also make bookings from here for the state run tourist lodges including the one in Darjeeling.
West Bengal Tourist Information Counter
Kolkata Airport (Domestic Lounge)
Phone : (033) 2511-6026
You will get information and booklets from here.
Tourist Bureau (Counter)
Howrah Railway Station, Kolkata.
Phone : (033) 26602518
This is a counter of the West Bengal Tourism Center
West Bengal Tourism Centers at Siliguri, NJP, Bagdogra
Tourism Center
Offers Information and WB State Lodge reservation service
M-4 Building, Pradhan Nagar, Hill Cart Road, Siliguri
Phone: (0353) 2511974 /979, Telefax: (0353) 2517561
Tourist Information Center
New Jalpaiguri Railway Station
Phone: (0353) 2691128
Tourist Information Center
Bagdogra Airport. Phone: (0353) 2551794
West Bengal Tourism Center at Kalimpong
Tourism Reception Center
Dobar Chowk, Rishi Road, Kalimpong Town, Kalimpong: 734301
Opposite Kasinath book store.
Phone: (03552) 257992
West Bengal Tourism Centers at Delhi
Banga Bhavan
Offers information & WB State Lodge Reservation service
3, Hailey Road (near Connaught Place), New Delhi: 700001
Phone: 011 - 2372 1996/ 2332 9730/ 2332 8499
West Bengal Tourist Information Center
A/2 Baba Kharak Singh Marg
State Emporia Complex (1st Floor), New Delhi - 110001
Phone: (011) 2374-2840
West Bengal Tourism Centers at Chennai
West Bengal Information Bureau
18 Wallajah Road, Chennai 600002
Phone: (044) 2853 2346
Govt. of India Tourism Centers
India Tourism Development Corporation (Ashok Travels & Tours)
3-G,Everest Building
46C, Jawaharlal Nehru Road, Kolkata - 700071
Phone : (033) 22885254, 22880901, 22885208
Govt. of India Tourist Information Counter
Kolkata Airport
Phone: (033) 2511-8299
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