Udaan Nirvana Resort, Darjeeling, Darjeeling
This hotel has changed hands several times... once it was an ITC Fortune group hotel, then it was taken over by the Central Resorts group, and now it's run by the Udaan group of hotels. It is a pure vegetarian 3-Star hotel located below the Chowrasta Mall and on C R Das Road. Although the hotel claims it as a 4-star property, it is in my view a 3-star hotel.
Hotel Udaan Nirvana, Darjeeling
From the Mall (Chowrasta)
you will need to walk downhill along a narrow pedestrian way for 4-5 minutes to reach up to the hotel. From the main gate, there are several flights of stairs leading down to the entrance of the building and the reception area. The building is located quite below the road level. It used to be an old colonial property which was later converted into a hotel.
There is another gate further down the road from where there is a ramp that leads to the reception door. There is a long narrow manicured garden in front having flowers, seating areas, stone made sculptures and a small show lily pool. I have not seen water in the pool though. The reception counter is small but nice. The staff and the waiters are helpful and very courteous.
When you check in, you will be greeted with a welcome drink (usually a hot cup of Darjeeling tea) and they will wrap a silk scarf around your neck... a traditional welcome gesture.
There are 22 rooms in this hotel. Most are Premium Rooms.. some of which have great views of Kanchenjunga while others have lawn view. There are few Cottage Rooms with great views, couple of Attic Rooms with private balconies, and a Family Room with view. The Premium rooms are the cheapest. There are some rooms at the reception level and the rest are at the levels below.
A Premium Room
The hotel is actually built on a ridge from higher to lower levels. There are two floors below the reception level that are known as basements. The lower floors are not buried in the ground. They are built on steps at different levels of the ridge and are all mostly facing the valley at the back side.
The rooms are cozy and nicely done up, clean and good enough for few nights stay. Many of the rooms have excellent view of the Eastern Himalayan range including the snow peaks of Kanchenjung and Tiger Hill. There is a small sitting area with cushioned chairs next to the windows. All rooms have TV with cable channels, phones, tea/coffee makers and other standard amenities. The hotel also provides room heaters. Overall the rooms look nice and comfortable.
Bathrooms are western style, clean and have large mirrors. There is 24 hours hot water supply in the bathrooms. However the hot water is subject to availability of main power supply. In Darjeeling you should be prepared for frequent power cuts. The hotel has a backup generator which however does not support the geysers in the bathrooms. But you can always ask the waiters to get you buckets of hot water in case of power failures.
On the backside of the hotel, there is a wonderful garden from where you can get unabated views of the valley and the mountain range. There is a view point there for enjoying the nature's bounty all around. Several rooms overlook the garden on the backside. There are chairs and tables laid out in the garden where you can have tea and snacks.
The hotel has an in-house vegetarian restaurant. The tariff supports plans like MAP, AP etc. so that breakfast and meals of your choice can be included in the rates. They essentially prepare vegetarian Indian and Chinese food. However, the only downside to the food is that the menu is quite limited in choice. But overall the dishes are tasty and food quality is good.
Other amenities include a Recreation Room that has Table Tennis, Card Table, Foosball, etc, 24-hours room service, travel & transport services, baby sitting services, doctor on call, massage, daily news papers etc. From the reception their is an wooden stairway to a nice attic seating area upstairs that has sofas and tables. Hotel check in and check out time: 12noon.
My Overall opinion
The rooms are nice and comfortable although a bit compact. You get great views from many of the rooms.
The waiters are friendly. However, the room service can be slow at times.
The roof tariffs are reasonable for its category.
The location of the hotel is a little tricky. Some may like it and some may not. If you are looking for a nice cozy 3-star type accommodation in a location which is close to the town center (Mall) but at the same time tucked in a quiet corner, then you will like this hotel. However you need to be prepared to walk for 3-5 minutes from the Mall. It's a downhill walk and walking up to the mall can be a bit tiring.
The hotel is in a pedestrian zone and vehicles are not allowed in this part of the town. While checking in or out, if you inform the hotel they will provide porters to carry your luggage. The nearest taxi point is at the base of the Nehru Road (about 10-minute walk from the hotel). But the reward you get is the quiet and serene environment while being within minutes walk from the town center.
The hotel can be a good choice for families as it has gardens, library, games room etc that can keep the kids engaged.
Rates provided by booking.com
Location and Contacts
About 200 meters below the Chowrasta Mall and on CR Das road. You will need to enter the CR Das road through an approach next to the Mall CCD
(Cafe Coffee Day).
Udaan Nirvana Nirvana Resort, Darjeeling
CR DAs Road, Darjeeling 734101, India.
B. Rajagopal (March 2017)
We had booked room in Hotel Central Nirvana which was a very nice hotel. It had a lovely valley view and was located near the Mall. The breakfast at this hotel was excellent which was prepared by their chef Mr. Rajkumar. The staff of this hotel ? Mr. Lama, Mr. Gurung and Ms. Nita were very friendly and helpful.
Monalisa De (January 2016)
Dear Raj, Thanks a ton for your wonderful review about Darjeeling and Central Nirvana Hotel. We stayed at the club room at Central Nirvana and we had an absolutely awesome experience at the hotel. The hospitality, staffs, property, food and all other amenities are commendable.
Farha Samreen (March 2015)
Really appreciate the way you share the information. Quite crispy and crystal clear to understand. Actually I have booked central nirvana hotel and have booked the toy train ticket on 12th of April,2015 (8 Am to 10 Am from Darjeeling). I need to know that whether I will be able to return after the ride before 12PM (My checkout) time. How far is the station from Hotel or else I have to carry my luggage since morning.
Raj (darjeeling-tourism.com) March 2015
Hi, station to your hotel will be about 35-40 minutes uphill walk. Instead take a taxi up to Gorkha Bhavan on Mall road (10 minutes) and then walk (5 minutes).